Terms and Condicions

Terms and Condicions

Refund and Returns Policy

Cockies Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Cookie Policy

1. Introduction

1.1 Our website uses cookies.

1.2 Insofar
as those cookies are not strictly necessary for the provision of [our website
and services], we will ask you to consent to our use of cookies when you first
visit our website.

2. Credit

2.1 This
document was created using a template from Docular (https://seqlegal.com).

3. About cookies

3.1 A cookie is a file containing an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a
page from the server.

3.2 Cookies may be either “persistent” cookies or “session” cookies: a

persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.

3.3 Cookies may not contain any information that personally identifies a user, but personal
data that we store about you may be linked to the information stored in and
obtained from cookies.

4. Cookies that we use

4.1 We use cookies for the following purposes:

(a) [authentication and status – we use cookies [to identify you when you visit our website and
as you navigate our website, and to help us determine if you are logged into
our website][ (cookies used for this purpose are: [identify cookies])]];

(b) [shopping cart – we use cookies to [maintain the state of your shopping cart as you
navigate our website][ (cookies used for this purpose are: [identify
cookies])]];

(c) [personalisation – we use cookies [to store information about your preferences and to
personalise our website for you][ (cookies used for this purpose are: [identify
cookies])]];

(d) [security – we use cookies [as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to
protect our website and services generally][ (cookies used for this purpose
are: [identify cookies])]];

(e) [advertising – we use cookies [to help us to display advertisements that will be relevant to
you][ (cookies used for this purpose are: [identify cookies])]];

(f) [analysis– we use cookies [to help us to analyse the use and performance of our website
and services]];
and

(g) [cookie consent – we use cookies [to store your preferences in relation to the use
of cookies more generally]].

5. Cookies used by our service providers

5.1 Our service providers use cookies and those cookies may be stored on your computer
when you visit our website.

5.2 We use Google Analytics. Google Analytics gathers information about the use of our
website by means of cookies. The information gathered is used to create reports
about the use of our website. You can find out more about Google’s use of
information by visiting https://www.google.com/policies/privacy/partners/
and you can review Google’s privacy policy at https://policies.google.com/privacy.

5.3 We publish Google AdSense advertisements on our website[, together with
advertisements from the following advertisers and advertising networks that are
distributed by Google: [identify and provide links to advertisers and
networks]]. The advertisements may be personalised to reflect your
interests. To help determine your interests Google and its partners use
cookies.[ The relevant cookies served from our website are [identify
cookies].] The cookies are used to track your previous visits to our
website and your visits to other websites. You can opt out of Google’s
personalised advertising by visiting https://www.google.com/settings/ads
and you can opt out of third party cookies use for personalised advertising by
visiting http://www.aboutads.info.
You can review Google’s privacy policy at https://policies.google.com/privacy.

5.4 We use a Facebook pixel on our website. Using the pixel, Facebook collects
information about the users and use of our website. The information is used to
personalise Facebook advertisements and to analyse the use of our website. To
find out more about the Facebook pixel and about Facebook’s use of personal
data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies/
and the Facebook privacy policy at https://www.facebook.com/about/privacy.
The Facebook cookie policy includes information about controlling Facebook’s
use of cookies to show you advertisements. If you are a registered Facebook
user, you can adjust how advertisements are targeted by following the
instructions at https://www.facebook.com/help/568137493302217.

5.5 We use [identify service provider] to [specify service]. This
service uses cookies for [specify purpose(s)]. You can view the privacy
policy of this service provider at [URL].[ The relevant cookies are: [identify
cookies].]

6. Managing cookies

6.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The
methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting
cookies via these links:

(a) https://support.google.com/chrome/answer/95647
(Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
(Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
(Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).

6.2 Blocking all cookies will have a negative impact upon the usability of many websites.

6.3 If you block cookies, you will not be able to use all the features on our website.

7. Cookie preferences

7.1 You can not manage your preferences relating to the use of cookies on our website but you can let us know if there is any information that you would like to delete and we will proceed in less than 72 hours.

8. Our details

8.1 This website is owned and operated by Sebastian Mignola.

8.2 Registered in Miami, Florida.

8.3 Our principal place of business is at 114 NW 25th St, Miami, FL 33127.

8.4 You can contact us:

(a) [by post, to [the postal address given above]];

(b) [using our website contact form];

(d) [by email, using [the email address published on our website]].